You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
This wired camera, the 130W Night Vision Camera, is equipped with an AV interface (with AV to BNC header) and has a resolution of 1280 * 960. The camera utilizes AHD coaxial technology and requires a coaxial video recorder for optimal performance. The resolution is 1.3 million pixels and the signal system can be switched between PAL and NTSC (PAL is default, NTSC requires a notification). The compact camera size is 23mm * 10mm and provides night vision up to 2-3 meters without emitting light. It is powered by a range of 5-12V and consumes 100mA. The lens has a 3.6 aperture and a viewing angle of 80 degrees. Please note that this AHD camera must be paired with an AHD coaxial hard disk recorder for image debugging and recording. Feel free to contact customer service for assistance.
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